FAQ

All answers about l89 92 in one place

From opening an account to withdrawals, live casino, mobile app and support — everything you want to know about l89 92 is on this page. Find your question in the sections below.

24/7 Live chat support
10–45 minutes Withdrawal processing time
৳500 Minimum deposit
21+ Age requirement
Technical

Device and technical issues

Common questions about playing on mobile, the app, internet connection and browser.

Yes, l89 92 is fully mobile-friendly. The site loads normally on modern browsers (Chrome, Safari, Firefox) on any Android or iOS smartphone, and all games, deposit and withdrawal features work. You get the same experience without downloading an app. Just keep your browser updated.

Both the l89 92 Android (APK) and iOS apps are available through official channels. Downloading from third-party sites or stores is not recommended, as they may not be safe. Logging in through the officially obtained app gives the same features and security as the browser.

If the connection drops, slots or live games will pause temporarily. Once reconnected, you can log back into the same account and return to the game. Most slot game sessions are saved on the server, so the chance of losing a round is low. In live casino, any bet already placed is generally recorded. Using a stable internet connection helps avoid this kind of issue.

l89 92 works equally well on Android smartphones and tablets, iPhone and iPad, and Windows and Mac computers. Best performance is on Android 8+ or iOS 13+. The site will load on older devices too, but for smooth live casino streaming use at least a 4G connection and an updated browser.

On Android Chrome, open the site and tap "Add to Home screen" from the top menu to add the l89 92 shortcut to your home screen. On iPhone Safari, tap the Share button at the bottom and choose "Add to Home Screen". You can then tap the icon to go straight to the site — no separate APK installation needed.
Live games

Live casino

The most frequently asked questions about Baccarat, Roulette, Teen Patti and other live games. Visit the casino page to see the full game list at l89 92 Casino.

Baccarat is a card game where the side — Player or Banker — whose points are closest to 9 wins. You place a bet on either side. l89 92 has Baccarat tables from Evolution and Pragmatic Play Live, played in real time with a live dealer. New players can start with lower bets.

In Roulette, a ball spins around a wheel and you bet on where it will land. You can bet on a specific number, red or black, odd or even, or a range of numbers. l89 92 has both European and Live Roulette. A single-number win can pay up to 35:1; betting on red or black carries less risk.

Yes, l89 92 has Teen Patti (Teen Patti Joker, Teen Patti 20-20 — JILI) and Andar Bahar. Teen Patti is a popular South Asian three-card game where you build the best hand. In Andar Bahar, one card is revealed and you guess whether the next matching card will fall on the inside (Andar) or outside (Bahar) pile. Both games are well known to players in Bangladesh.

l89 92 live casino tables have a range of bet limits — there are separate tables for players with smaller budgets as well as those who prefer higher stakes. The specific limit for each table is shown before you enter the game. New players can build confidence by practising at low-limit tables.

Playing live casino on mobile requires a good internet connection (4G or Wi-Fi). l89 92's live stream is optimised for mobile screens — the dealer, cards and road map are all neatly arranged on screen. On a weak connection the stream may occasionally buffer; lowering the video quality helps reduce this.
Support

Contact and support

Questions about customer service hours, language and how to get in touch.

l89 92 customer support is active 7 days a week, 24 hours a day. Help is available at any time in Bangladesh local time — during the day or late at night. The support team is also ready during cricket matches, BPL or any other event.

Yes, the l89 92 support team assists in both Bangla and English. Bangladeshi players can ask questions in Bangla and receive answers in Bangla. Reporting any deposit, withdrawal or game-related issue in your own language leads to the fastest resolution.

Before getting in touch, have your account username or registered mobile number, the date and approximate time of the issue, and the reference number of any transaction involved. A screenshot helps speed up the resolution. Having this information ready allows the support agent to understand and resolve the matter quickly.

l89 92 has two support channels: (1) Live chat — open the chat window from any page on the site for immediate help; (2) Email — use email when you need to send detailed information or documents. Live chat generally gives the fastest response.
Account

Account questions

Frequently asked questions about registration, login and updating personal details. It is worth reading the terms and conditions before registering.

To open an account at l89 92 you need an active mobile number, a password and personal details (name, date of birth). The sign-up process is straightforward and takes a few minutes. You must be 21 or older to register. Providing accurate information is important, as it may be verified at the time of withdrawal.

To change your registered mobile number or personal details, contact l89 92 support via live chat or email. You will need to provide your account information for verification. For security reasons, some changes may require proof of identity.

On a new device, go to the l89 92 Login page and log in with your registered username or mobile number and password. An OTP verification may be requested for security. You can log in to the same account from multiple devices, but one account is for one person — it is best not to share it.

If you forget your password, click the "Forgot password?" option on the login page and enter your registered mobile number. You can set a new password after verifying the OTP. If there is also a problem with the mobile number, contact l89 92 support directly via live chat for a quick resolution.
Withdrawal

Withdrawal questions

Detailed answers about withdrawal times, minimum amounts, wallets and withdrawing bonus winnings. Visit the responsible gaming page for advice on setting limits.

Withdrawal requests on l89 92 generally take 10 to 45 minutes to process. This timeframe applies to all mobile wallets — bKash, Nagad, Rocket and Upay. It may take a little longer during busy periods, but the money usually arrives within the hour.

The minimum withdrawal amount to any mobile wallet on l89 92 is ৳800. This limit is the same for bKash, Nagad, Rocket and Upay. A withdrawal request can be submitted at any time once your balance is ৳800 or more.

Yes, under l89 92 rules, withdrawn funds must be sent to the mobile wallet (bKash, Nagad, Rocket or Upay) registered in the same name as the account. Withdrawing to a wallet in someone else's name is not permitted for security reasons. This rule protects the player's funds.

"Pending" means your request has been received and is being processed. It usually reaches your wallet within 10–45 minutes. If more than 45 minutes have passed with no update, contact l89 92 live chat with your transaction reference number.

If you receive the l89 92 welcome bonus (150% bonus, up to ৳20,000), the bonus amount must be wagered 10 times. For example: if a ৳1,000 deposit gives you a ৳1,500 bonus, you must complete ৳1,500 × 10 = ৳15,000 in bets before the bonus winnings can be withdrawn. Wagering requirements differ for each promotion — check the terms before claiming a bonus.

Still have questions?

If you cannot find the answer on this FAQ page, speak directly with the l89 92 support team. Support is available 24/7 in Bangla and English.

Live Chat

Click the chat button on any page of the site — you will usually get a response within a few minutes. For urgent matters this is the fastest option.

Email support

To send detailed information or screenshots, contact us by email: [email protected] — you can write in Bangla or English.

Support hours

7 days a week, 24 hours a day — including public holidays. The support team is also active on BPL or T20 match nights.