l89 92 Terms and Conditions

2.1 Registration Requirements

To open an account at l89 92, you must meet the following requirements:

• You must be at least 21 years of age.
• You must provide accurate and complete personal information, including your name, date of birth, mobile number and email address.
• Only one account may be opened per person. Creating multiple accounts is strictly prohibited.
• You may not open an account in someone else's name or under a false identity.
• You are solely responsible for ensuring the accuracy of the information provided when creating your account.

2.2 Identity Verification (KYC)

To maintain a secure environment, l89 92 reserves the right to verify your identity at any time. As part of this verification, a national ID card, passport or other documents may be requested. Withdrawals or certain services may be temporarily suspended until verification is completed.

3.1 Minimum Age

All casino and betting activities at l89 92 are for persons aged 21 or older only. Use of this platform by minors is strictly prohibited. If any user opens an account by providing a false age, that account will be closed immediately and all balances in that account may be forfeited.

4.1 Login Credentials Security

You are solely responsible for keeping your account username and password completely confidential. Sharing your login credentials with anyone or allowing others to use your account is strictly prohibited. If you suspect any unauthorised access to your account, notify our support team immediately and change your password.

You are personally responsible for all activities carried out from your account, unless it is proven that the account was compromised due to a security flaw in the platform itself.

4.2 Updating Your Information

If any of your personal information changes (particularly your mobile number or payment details), update it in your account or inform our support team. l89 92 will not be held responsible for any problems with deposits or withdrawals caused by outdated or incorrect information.

5.1 Deposit Rules

bKash, Nagad, Rocket and Upay can be used for deposits at l89 92. The minimum deposit amount for each method is ৳500. Deposits must be made only from a payment account registered in your own name. Depositing from a third-party account is prohibited and such transactions may be cancelled.

5.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawals can only be made to the same payment method used for the deposit, and must go to your own account. Withdrawal processing generally takes between 10 and 45 minutes.

Withdrawal requests are processed subject to a security review. If any request is held up in the verification process, please contact the support team.

6.1 Welcome Bonus

The l89 92 welcome bonus is a 150% bonus on your first deposit, up to a maximum of ৳20,000. A minimum deposit of ৳500 is required to claim this bonus. Wagering requirements apply to the bonus amount — the bonus funds must be wagered 10 times before any winnings from the bonus can be withdrawn.

For example: if you deposit ৳1,000 you will receive a ৳1,500 bonus and your total balance will be ৳2,500. To withdraw the bonus, you must place bets totalling ৳1,500 × 10 = ৳15,000.

6.2 Other Promotional Offers

Regular promotional offers are available at l89 92. Each offer has its own terms, which are detailed on the relevant promotion page. General bonus rules are as follows:

• Each bonus may only be used once, unless otherwise stated.
• It is your responsibility to read the full terms of each offer before claiming a bonus.
• Bonus funds cannot be withdrawn directly — they become cashable only once the specified wagering requirements have been met.
• If evidence of abuse of the bonus system is found, the account may be closed.
• l89 92 reserves the right to change or cancel any promotional offer at any time.

6.3 VIP Cashback Program

The l89 92 VIP program has five levels: Bronze, Silver, Gold, Platinum and Diamond. Each level earns a weekly cashback, which is a fixed percentage of that week's net losses. The cashback rate increases at higher levels. Cashback amounts are credited directly to the account, but specified conditions must be met before withdrawal.

7.1 Game Results

All game results at l89 92 are determined through a Random Number Generator (RNG) and the systems of third-party software providers. No game result is predetermined and each round operates independently.

7.2 Betting Limits

Each game and market has its own minimum and maximum bet limits, which are clearly stated on the relevant game page. l89 92 reserves the right to change betting limits, particularly before or during an event.

7.3 Technical Issues

If any game or bet is left incomplete due to a server outage, loss of internet connection or any other technical reason, that transaction will be resolved according to the server's last recorded state. In such cases, the decision of l89 92 shall be considered final.

8.1 Strictly Prohibited

The following activities are strictly prohibited at l89 92:

• Creating or operating multiple accounts.
• Deliberately applying strategies to exploit the bonus system (bonus arbitrage).
• Using software, bots or automated tools to operate games.
• Attempting to access the platform through hacking, phishing or any other unlawful method.
• Using this platform for money laundering or any other financial crime.
• Engaging in fraudulent behaviour towards other users or conspiring against them.
• Exploiting technical vulnerabilities or bugs to gain an unfair advantage — if you discover such an issue, you should notify us immediately.

9.1 Voluntary Closure

You may request to close your account at any time. Before closing, ensure that any withdrawable balance in the account has been withdrawn. Account closure requests can be made via our 24/7 live chat or email.

9.2 Institutional Suspension

l89 92 reserves the right to temporarily suspend or permanently close your account for any of the following reasons:

• Breach of any provision of these Terms.
• Registering with false information or failing identity verification.
• Evidence of fraudulent or suspicious transactions.
• By order of a court or authority.
• Extended period of inactivity.

10.1 Service Guarantee

l89 92 strives to provide uninterrupted and error-free service at all times. However, service interruptions may occur due to technical reasons, maintenance or unforeseen circumstances. l89 92 will not be held liable for any direct or indirect losses arising from such situations.

10.2 Personal Losses

Online gaming and betting carries financial risk. You use this platform at your own risk. l89 92 is not responsible for financial losses, stress or other problems arising from gaming or betting. We strongly encourage our members to follow the responsible gaming guidelines.

11.1 Use of Personal Information

l89 92 collects, stores and uses your personal information to provide services, verify identity and ensure security. Details of when and how your information may be shared with third parties can be found in our Privacy Policy. We keep your information secure using SSL encryption and other advanced security measures.

11.2 Cookies and Tracking

The l89 92 website uses cookies and similar technologies to improve the user experience and review service performance. By continuing to use the site, you are considered to have given your consent to the use of these technologies.

12.1 Aware Usage

l89 92 places the highest importance on responsible gaming. We want our members to see gaming as a source of entertainment, not addiction. The platform is only for those who play for entertainment purposes and within their own means.

If you feel that your own or someone you know's gaming habits are going out of control, you will find detailed support and Self-Exclusion options on our Responsible Gaming page.

12.2 Setting Limits

l89 92 gives members the option to set deposit, bet, or session time limits. Contact our support team to activate these limits. Submitting a Self-Exclusion request will allow the account to be closed for a specific period or permanently.

13.1 Right to Update

l89 92 reserves the right to change, add to, or amend these terms and conditions at any time. For significant changes, members will be informed in advance by email or platform notification.

Continuing to use the platform after the terms and conditions have been updated will be considered acceptance of the new terms. It is therefore in your interest to review this page regularly.

13.2 Dispute Resolution

If a dispute arises, first try to resolve it through our support team. The support team is available 24/7 in both Bengali and English. For any final decision regarding the interpretation or application of these terms and conditions, l89 92's decision will be considered primary, however the user always retains their legal rights.

14.1 Support Center

If you have any questions about these terms and conditions or need assistance, contact l89 92 via 24/7 live chat. Our support team is able to provide service in both Bengali and English. For answers to general questions, visit our FAQ section where detailed answers to frequently asked questions are available.

To contact by email: [email protected]